Shipping policy
Thank you for shopping with SipSation.
We aim to dispatch every order as quickly as possible so you can enjoy your SipSation beverages without delay.
Processing Times
Orders are typically processed within 1-2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day. During product launches, promotional periods or peak seasons, processing times may be slightly longer. If this occurs, we’ll keep you informed.
Shipping Within Australia
We currently ship throughout Australia.
Estimated delivery times:
- Perth Metro: 1-3 days
- WA Regional: 3-7 business days
- Interstate Metro: 3-7 business days
- Regional & Remote Areas: 5-10 business days
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the size of your order.
From time to time, SipSation may offer free shipping promotions, which will be clearly advertised on our website.
Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information so you can monitor your delivery.
Incorrect Shipping Details
Please ensure your shipping address is correct before placing your order.
SipSation cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided by customers.
Damaged or Lost Orders
If your order arrives damaged, or if you believe your parcel has been lost in transit, please contact us within 7 days of the expected delivery date.
We’ll work with the shipping provider to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: hello@drinksipsation.com